Shipping & Returns

Shipping

All orders can be placed on-line via our secure server. To access our server, visit any of our product pages and buy right from the page. Your order will be confirmed by email when we receive it. Confirmation will include the price of your order plus shipping and handling within the continental United States and tax (if applicable).
If you need to ship outside the United States, additional fees will apply. After your product has been shipped, we will also email you with invoice confirmation and package tracking information. When sending a personal check, we will confirm your order by email and let you know where to send the check.. Your order will be shipped upon payment receipt.
Shipping and Handling Orders delivered within the continental United States will be shipped via UPS ground service or USPS priority service, Monday through Friday - not including holidays - unless you choose otherwise. If you need express shipping methods, please call us for options and costs. To avoid delayed deliveries and redelivery fees, please provide complete street addresses including suite numbers, company names (if applicable) and zip codes. In the event damage occurs during shipment please retain all packaging for claims process.
We will make local deliveries within 50 miles radius. We require a minimum of 48 hours notice to ensure timely local delivery. Please call us at 626-643-7601 for delivery rates.

Returns

If there is a problem, please call us within 1 day of receipt for replacement. Sorry, but we cannot offer refunds, credits or exchanges if a selection does not appeal to one’s palate. But you can rest assured that we take great care to select items that are high quality and very tasty for the pleasure of the recipients! In the event your order should arrive damaged, we will replace your order at no additional expense to you. If the order is damaged in shipping, you must save the contents and packaging materials as they will be required by the shipper. Shipping charges are not refundable except in the case of damage by the shipping company. Return shipping is the responsibility of the recipient/buyer. You must contact us in advance to get an authorization number for the return. Credit will not be issued until we receive the return. In the event a package is lost, damaged, or returned to us, we will refund the cost of the product (less any shipping fees), at your request. Items that are returned to us, either for lack of correct shipping address, or recipient refusal can be re-shipped at extra shipping fees. Packages that are forwarded via UPS due to incorrect shipping addresses will incur a $10.00 address correction fee per address.